Review of a local, transactional e-commerce site

4:48 PM / Posted by Marcus Teoh /


There are many outstanding e-commerce website available in Malaysia market. Today I want to share with the readers on one of the successful e-commerce website that I have dealing with, myeho.com. It is an online travel agency which make available for travellers to book a hotel, choosing a travel package, and entrust a group trip. Their group trip customers include Ernst & Young, ING Insurance, Nike Malaysia and other successful companies.

Nowadays, Malaysia travelling industry has grown vigorously. According to the statistics on Ministry of Tourism, foreign visitors have increased in year 2008 by 5.1%. In order to grab a slice on this market, many travelling agency goes beyond their traditional brick-and-mortar business to setup their online travelling service website.

It is a real story that happened on me. Recently, my Indonesian relatives come to Malaysia for travelling but they do not have any plan and suddenly come to my house and discussing their travelling plan. On that situation, I really do not have an idea to plan a trip for them and really don’t like to travel all the way from Sungai Long to KL area for searching travel agency.

So, one of my friends introduced me a reliable online travel agency called myeho.com. This website is focusing on travel to the famous islands around Malaysia and Thailand. Besides, myeho.com’s homepage is well-organised that allowed users to see their package in the order way. Moreover, the website travelling package gives a special rate with even cheaper than other agencies.

Here I also want to highlight a most powerful tool in the websites is called search engine. It permits users to drop down the option even though the users do not have knowledge on geographic of Malaysia. Other than that, some other user friendly features like peak seasons calendar and currency converter give a clearer picture on pricing and hot seasons to foreign visitors on doing decision.

On the other hand, users can make the payment through most of the online-banking website and other foreign payment method such as China Unionpay. The company will first send user an invoice in PDF format through e-mail and user can make their payment with reference code on the website.

Click to enlarge: Invoice

Once users complete the payment, Myeho.com will send back the payment voucher to user as a reference.

Click to enlarge:Payment Voucher

The only one limitation in the website I found is that the online payment by credit/debit card is not very secure with third party verification. So at that time, I rather to chose bank transfer to the company for making my payment.

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10 comments:

Comment by Harry Keane on January 4, 2013 at 2:37 AM

When purchasing online , the customers should cross check the online store so that they can purchase their products with ease.Also live customer support should be provided.
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Comment by Henryy Williams on May 22, 2013 at 1:19 PM

Hey, great posting! I know it is very interesting topic; however I really like your theme style and design. I am not really sure if best practices have emerged around things like that, but I am sure that your great job is clearly identified. Thanks for sharing this post.

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Comment by Dhanishta Zinavo on July 27, 2013 at 9:06 PM

Now a days, Ecommerce websites are very helpful to improve the sales.Business people are preferring to have a online presence for their business.
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Comment by web designing bangalore on July 29, 2013 at 1:31 PM

Now a days Ecommerece website development latest trend that gives a collection of online shopping items at one place, specially for you. Experience some outstanding product and services of E-Commerce Experts. You can experience these at low price with good quality.

Comment by Mabelle Bay on September 5, 2013 at 6:02 PM

Having a website really helps any form of business. And for businesses such as mentioned above needs a good communication service for its customers. So whenever a customer would raise a question they will be answered and guided accordingly. A live chat support would be a very helpful medium for that. What makes it even more awesome is your customers will feel that they are really talking to real people and not robots.

Comment by Bangalore RWD on April 7, 2014 at 1:39 PM

Mostly some ecommerce business like clothing apparels,travelling guide are having some positive and negative reviews regarding its services on some local review websites.
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Comment by BangaloreWeb Guru on May 19, 2014 at 3:39 PM

ECommerce website requires Website Maintenance for up to date product details and stock will give perfection to visitors.

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Web Designing Companies Bangalore Modern electronic commerce typically uses the World Wide Web for at least one part of the transaction's life cycle although it may also use other technologies such as e-mail.

Comment by Yasir Jamal on August 5, 2017 at 6:56 PM

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