E-commerce Change the World

Hi everyone today is my last blog for this education blog. I hope our blog has brought lot of useful information to you guys. Well, today I’m going to share the title about “The implementation of E-Government in Malaysian and the citizen’s adoption strategies”.

Electronic government (E-Government) is the use of IT and e-commerce to provide access to government information and delivery of public services to citizens and business partners. The initiative launched of E-government was to lead the country into Information Age. By implementing E-Government, the internal operation of government and delivery services to the citizen in Malaysia will be improved. Besides, it also will improve the convenience, accessibility, quality of the interactions with citizen and business and so forth.

Malaysian government has implemented e-government services since the initiation of Multimedia Super Corridor (MSC) in 1996. Their vision is to focus on the efficiency and effectiveness of delivering the government service to their citizen by enabling them to be more responsive on citizen needs.

The 7 pilot projects of the ElectronicGovernment Flagship Application are:

Government to Government
1. Project Monitoring System (SPP II)
-Online system that monitors the entire lifecycle of national programs,

2. Human Resource Management Information System (HRMIS)
-Enable the Public Service to successfully deal with the Challenges of the K-Economy.

3. Generic Office Environment (GOE)
-Powerful document and office management solution that enables users to effectively and efficiently manage their office environment.

Government to Business
4. Electronic Procurement (EP)
-Enables suppliers to sell goods and services to the Government through the Internet.

Government to Citizen
5. Electronic Services (E-Services)
- Citizen can conduct transaction with government agencies through various convenience channels such as the eServices kiosks and internet.

6. Electronic Labour Exchange (ELX)
-Enable employers and job seekers to communicate on the same platform to exchange labor market information.

7. E-Syariah
-A case management system that integrates the processes related to management of cases for the Syariah Courts.

Furthermore, the following links will be helpful for you to know more detail about the implementation of E-Government in Malaysia.
i) Malaysian Information and Communication Technology

ii) E-Government in Malaysia

iii) Implementation of Electronic Government in Malaysia

Moreover, Malaysian government can carry out few strategies in order to increase the number of E-government users. Those strategies are as follow:
-Government should provide multiple languages in their websites.
-Government should provide a user-friendly system to their citizen such as simplify their system procedures.
- FAQ and contact number for customer services should be included in their websites.
-Conference, talk or campaign should be organized by the government by explaining services provided by them and describing the way to use the system.
-Government should enhance the security of their websites and state the rules and regulations of the system to avoid the exposure of citizen’s private information.

Before i end my post with you guys, I would like to share a video about E-Government service in oversea which showing the convenience provided by the government to their citizen.

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Hi, my dearest readers. Today I’m going to share some information regarding the electronic currency with you guys. Yet, before I provide the detail information about it, let me take this opportunity to share some basic knowledge first. As we know, the improvement of technology and internet has driven the use of electronic currency in the world. Besides, it also plays a major role in most of the transactions which perform or done through the internet. Thus, it is important to know about what is electronic currency as well as their pros and cons.

Now, let me ask you a question. What is the electronic currency? Isn’t something like traditional money that can be seen and touch? The answer definitely is NOT! In fact, electronic currency is an intangible money that cannot touch and it is money or scrip that just can be exchanged electronically.Thus, it is safe for us to use the electronic currency, we do not need to worry that the money will be lost. E-money, electronic cash, electronic currency, digital money, digital cash or digital currency is another term of electronic currency.

Electronic currency to be used for payment over the internet is stored electronically on receipt of funds. Moreover, it can be held on devices, cards or on a server, for examples pre-paid cards, electronic purses and etc. In order to exchange electronic currency over the internet, three systems should be involved which are computer networks, internet and digital store value system.

The examples of electronic currency are Electronic Funds Transfer (EFT) and direct deposit. EFT is used to perform financial transaction electronically by using computer-based systems while direct deposit is used to transfer money by using certain system.




There are many companies that provide electronic currency in the world. One of the companies using this currency is PayPal. PayPal is an e-commerce business which allows payments and money transfers to be made through internet. Besides, a PayPal account can be deposited from bank account through electronic debit or by credit card.

Click and buy is also another company that provides electronic currency. It allows customers made payment through the internet without ever providing their personal bank or card details again. This system is currently used by Skype, Msn, T-online, Playboy, Electronic Arts and etc.


However, there are pros and cons using this electronic currency. One of the major benefits is security, by using electronic currency you do not need to worry about the exposure of your private information to stranger. You can made payment through internet without giving any private information.

Second benefit is lower cost transaction. Unlike other business which may eat up an unreasonably fees from your profit, electronic currency trading allows you to earn more from your business which require minimal fees only. Another benefit is globalization, which allows you to assess into global market with no restriction and control from local currency.

One of the limitations is failure of technology. Breakdown of network, defected by worm or virus and etc will cause the data and record to be disclosed to outsiders which may become the barrier of using electronic currency. On the other hand, additional hardware is required by the company in order to perform this electronic currency software and the installation cost is quite costly. Thus, cost of implementation can be considered as a big issue for the company.

If you want to know more about the electronic currency, please do not hesitate to visit the following links which might be useful for you.

i) Electronic Currency
ii) Electronic Currency Trading
iii)Benefits of Electronic Currency Trading

Thanks for viewing our blog.

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Hello, today i will continue to share another important topic with you again. As we know, there are many competitors in the business market and customers are more demanding and sophisticated as compared to before. Therefore, it is important for the local organisation to provide a secure information security system to their customers. In order to let you understand more about this system, I will share "the application of third party certification programme which is used in Malaysia" in this post.

Before I introduce the applicant, let me explain what is the meaning of 3rd party for this system. It means that, anyone who is issued digital certificate in order to provide verification that your website does practically represent your company and it is called certificate authorities (CAs). The most famous applicant in Malaysia is MSC Trustgate.com Sdn.

MSC Trustgate was established in year 1999 under Digital Signature Act 1997 (DSA), and it is a licensed Certification Authority which operating with the Multimedia Super Corridor. The core business of Trustgate is to provide digital certification services which include digital certificates, cryptographic products, and software development. Objective of Trustgate is to secure the open network communications for both locally and across the ASEAN region. Besides, the vision of Trustgate is to enable organizations to conduct their business securely over the Internet, as much as what they have been enjoying in the physical world.

There are few products and services provided by Trustgate which include SSL Certificate, Managed PKI, Personal ID, MyTRUST, MyKAD ID, SSL VPN, Managed Security Services, VeriSign Certified Training and Application Development.

The VeriSign SSL Certificate service is used to enhance the server security for your websites. Global server ID and secure server ID are the server security provided by MSC Trustgate. Moreover, Managed Public Key Infrastructure (MPKI) service is designed to increase the security of intranet, extranet, and internet application. An organization can create their own multiple digital certification program with efficiency and cost-effective through this flexible managed service. This service is to protect on-line transaction, digitally sign them and control the access to intranets and extranets.
On the other hand, there are millions of business transactions performed over the unsecured network. This unsecured network will increase the possibility of private information to be exposed and altered by others. Thus, digital ID is needed in order to ensure that the information is remained private. This digital ID can be considered as personal ID, without the digital ID in electronic transaction your request will be rejected. Trustgate’s digital ID is governed by Digital Signature Act 1997.


MyTRUST for mobile phone is to enable customers have a more secure mobile banking and other financial services. It runs on Wireless PKI platform and Mobile Operator infrastructure. The picture below shows the process of this service.

MyKad designed by government with PKI capability is to allow their citizen to perform the online transaction with government and private company. MyKey provided by Trustgate is the PKI solution for MyKad and to allow the holder to authenticate themselves online and digitally sign document or transaction.

If you want to know more about the services provided by Trustgate, please do not hesitate to visit the links below:
i) MSC Trustgate.com Sdn

ii) Third Party Certification

Last but not least, I want to comment that through the services provided by Turstgate we are clear that 3rd party certification is playing a major role in our daily life now. Hence, the websites owner should use this 3rd party certification program to enhance the confidence of their customers.

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